Terms of Service
These terms govern your use of the PainterPal mobile app ("the App"), operated by Julan Raveendran (sole trader, England & Wales). By signing in to the App, you accept these terms.
1. Service description
PainterPal helps working painters and decorators draft rough estimates using AI, save them as quotes, and export branded PDFs. It is not an invoicing app, payment processor, or replacement for professional pricing judgment.
2. Eligibility
You must be at least 18 years old and a working tradesperson (sole trader, employed painter, or small firm operator) to use the App.
3. Your account
- You're responsible for keeping your sign-in email secure and for everything done under your account.
- One account per person. Don't share access.
- You must give accurate business details (name, rates) - the AI uses these to generate estimates.
4. AI estimate disclaimer (read this)
The AI-generated content in PainterPal - estimates, labour and material breakdowns, price ranges, and draft client messages - is advisory only. It is not a binding quote, professional valuation, or contractual offer.
You are solely responsible for:
- Verifying every estimate against the property by visiting the job before sending pricing to a customer.
- The price you actually quote a customer.
- Any contract you enter into with a customer based on App output.
PainterPal is not liable for any loss, dispute, or claim arising from estimates you send to customers without conducting a site visit. You agree to keep the "rough estimate" wording on all PDFs we generate.
5. Acceptable use
You may not:
- Use the App for fraud, money laundering, or any unlawful purpose.
- Resell or sublicense the AI output as a quoting service.
- Attempt to extract the AI prompt or model weights, scrape other users' data, or bypass our rate limits.
- Upload content that infringes another person's rights, including logos you don't own.
We may suspend or terminate accounts that breach these clauses without notice.
6. Content you create
You retain ownership of everything you put into the App: business profile, job briefs, quotes, clients, logos. You grant us a limited licence to host, process, and display this content only to provide the service to you. We don't claim copyright in your work and we don't use your content to train AI models for other parties.
7. Pricing and subscriptions
The App has a free tier (3 AI quotes per calendar month) and a paid subscription, PainterPal Pro (unlimited AI quotes), billed monthly or annually through your Apple App Store or Google Play account.
- Subscriptions auto-renew until cancelled in your app store account settings at least 24 hours before the end of the current billing period.
- Prices are shown in the App before purchase and may vary by region and store.
- Refunds are handled by Apple or Google under their store policies; we cannot issue refunds directly.
- We may change subscription prices with at least 30 days' notice via the App or email; changes apply from your next renewal.
8. Termination
- You may terminate at any time via the avatar (top-right) > Settings > Account > Delete account. All your data is erased immediately, with backups overwritten within 30 days.
- We may terminate your access if you breach these terms, with reasonable notice except in cases of serious breach (fraud, abuse, infringement) where notice is not required.
- On termination, clauses 4, 9, 10, 11, and 12 survive.
9. Disclaimer of warranties
The App is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties - express or implied - including merchantability, fitness for a particular purpose, accuracy of AI output, and non-infringement.
We don't warrant that the App will be uninterrupted, error-free, or free of inaccurate AI output.
10. Limitation of liability
To the maximum extent permitted by law:
- Our total liability to you for any claim arising from your use of the App is capped at the total fees you have paid us in the 12 months preceding the claim.
- We are not liable for indirect, consequential, special, or punitive damages, including lost profits, lost savings, lost business, or loss of goodwill - even if we were advised of the possibility.
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under English law.
11. Indemnity
You agree to indemnify and hold us harmless against any claim brought by a third party (including your customers) arising from estimates you send based on App output, your use of the App in breach of these terms, or content you upload that infringes another person's rights.
12. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes
We may update these terms from time to time. If we make a material change, we'll notify you via the App or email at least 30 days before the change takes effect. Continued use after the effective date means you accept the updated terms.
14. Contact
Questions about these terms: julanraveendran2@gmail.com